Featured Cases

Transforming Culture in the Kingdom: How Saudi Telecom Focused on People to Compete in the Digital Age: Saudi Telecom must transition from a government-run entity to a business competing on the open market. Early in its transition phase, STC recognized it would need to transform its employee and company culture to succeed.

Blurring the Lines Between Business and Government: Salesforce and CEO Activism: Salesforce CEO Marc Benioff decides to ban company travel to and reduce business in Indiana after that state signs into law the Religious Freedom Restoration Act – criticized as discriminatory to the LGBTQ community.

Dell: Upcycling Ocean Plastics Through Supply Chain Innovation: The case presents scientific information on the causes, scale, and impact of the ocean plastics problem and provides background on Dell’s involvement in other sustainable packaging initiatives.

Featured Cases

Best Sellers Newest Editor's Pick
Topco Pharmaservices, Inc.: Quality Improvement in the Clinical Supply Outsourcing Process
This case asks students to consider questions about where and how to implement Statistical Process Control (SPC) within the fictional Topco Pharmaservices company. Topco’s documentation process for outsourcing clinical drug…
Publication Date: 02/19/2020 Product ID: 1-528-696
A Tale of a Fashion E-tailer: Scaling Dilemmas in Entrepreneurship
This case provides a cautionary tale of the one-size-fits-all approach to organizational culture. Despite the success of Zappos.com and Southwest Airlines, not all companies’ culture achieves its intended outcomes for…
Publication Date: 01/09/2020 Product ID: 9-416-726
HAVEN: Creating a Social Change Strategy for Reducing Intimate Partner Violence
HAVEN was a nonprofit organization in Oakland County, Michigan (just north of Detroit) that addressed sexual assault and intimate partner violence by providing services to survivors and a variety of…
Publication Date: 12/20/2019 Product ID: 7-956-623
Amazon in Emerging Markets
This case leads to a vibrant discussion and comparative analysis of Amazon’s strategies across three major emerging markets. Amazon is known to virtually every student, making an illustration of internationalization…
Publication Date: 08/01/2014 Product ID: 1-429-401
Uber and the Sharing Economy: Global Market Expansion and Reception
Alexander Cooper is gearing up to lead an expansion strategy for the scrappy and super successful car sharing service, Uber. While the company has not been without its controversy, it…
Publication Date: 02/19/2016 Product ID: 1-430-479
H&M’s Global Supply Chain Management Sustainability: Factories and Fast Fashion
The H&M case is set immediately after the Rana Plaza collapse in Bangladesh. The case explores questions of who is to blame and how it should be addressed. There is…
Publication Date: 02/08/2014 Product ID: 1-429-373

Featured Cases

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