Elton Oil, a petroleum products company operating in Senegal, owned and operated 26 diesel/gas stations across the country and purchased diesel and gasoline from Senegal’s only refinery (SAR) or imported…
This case asks students to consider questions about where and how to implement Statistical Process Control (SPC) within the fictional Topco Pharmaservices company. Topco’s documentation process for outsourcing clinical drug…
This case provides a cautionary tale of the one-size-fits-all approach to organizational culture. Despite the success of Zappos.com and Southwest Airlines, not all companies’ culture achieves its intended outcomes for…
This case leads to a vibrant discussion and comparative analysis of Amazon’s strategies across three major emerging markets. Amazon is known to virtually every student, making an illustration of internationalization…
Colonel William G. and Ann C. Svetlich Professor of Operations Research and Management; University of Michigan’s Ross School of Business
Research areas include value chain innovation, technology
& business innovation; supply chain management; strategic sourcing; supply chain risk management; supply chain sustainability; value chains for economic development and health care delivery in low and middle income countries.
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The Activist CEO
Michigan Ross Professor and WDI Publishing author Andy Hoffman reviews Salesforce CEO Marc Benioff's new book, Trailblazer.
Today’s Top Business Schools Are Becoming More Creative and More Distinctive
Michigan Ross Associate Dean and WDI Publishing author Wallace Hopp explains how the historical trend toward homogeneity in MBA programs is starting to reverse, and that innovations in MBA education will lead to more distinctive programs that appeal to certain students but not others.