Author Details

Wayne Baker

Robert P. Thome Professor of Management & Organizations; University of Michigan’s Ross School of Business

Wayne E. Baker, Ph.D. is Robert P. Thome Professor of Business Administration and Professor of Management & Organizations at the Ross School of Business.  He is also Professor of Sociology at the University of Michigan and a Faculty Associate at the Institute for Social Research.

He was the first director of the Center for Positive Organizations at the Ross School and recently completed a three-year term as chair of his department.

His teaching and research focuses on positive organizational scholarship, values, and social networks.  His latest book is United America:  The Surprising Truth about American Values, American Identity, and the 10 Beliefs that a Large Majority of Americans Hold Dear.  He blogs five days a week at, an online experiment in civil dialog.

His books include Achieving Success Through Social Capital, America’s Crisis of Values, and Networking Smart.

Prior to joining the Michigan faculty, he was on the faculty at the University of Chicago business school. He earned his Ph.D. in sociology from Northwestern University and was a post-doctoral research fellow at Harvard University.

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Wayne Baker has 7 products available, viewing 1-7.

UAE Exchange: The RACE to Positive Organizational Change
UAE Exchange began operations in 1980 and, through the years, established itself as a global remittance, foreign exchange and payroll solutions brand. Investing extensively in its people by adopting innovative…
Publication Date: 04/12/2018 Product ID: 4-127-338
Moo Cluck Moo: Serving Up More Than the Minimum Wage
Moo Cluck Moo owners Harry Moorhouse and Brian Parker never really thought about a living wage when they opened their fast food restaurant. It was never a question — they…
Publication Date: 09/22/2016 Product ID: 1-430-494
Southwest Airlines’ Nonstop Culture: Flying High with Transparency and Empowerment
Southwest Airlines has defied gravity as a leading domestic airliner with consistent profitability, extreme customer loyalty, and a happy labor force. Organizational excellence and a positive corporate culture has propelled…
Publication Date: 04/21/2015 Product ID: 1-429-404
Zingerman’s Community of Businesses: New Business Development
Zingerman’s co-founders Ari Weinzweig and Paul Saginaw have a non-traditional approach to growth, allowing employees that receive extensive training through the organization to fulfill their wildest aspirations. Charting a partnership…
Publication Date: 04/10/2014 Product ID: 1-429-342
Zingerman’s Community of Businesses: Broad-Based Ownership, Governance, & Sustainability
Inc. Magazine’s “coolest small company in America,” Zingerman’s Community of Businesses (ZCoB), is an exemplar positive organization known for its culture and award-winning food. This case covers the ZCoB’s decision…
Publication Date: 10/05/2013 Product ID: 1-429-340
Zingerman’s Community of Businesses: A Recipe for Building a Positive Business
Over the years, Zingerman’s Community of Businesses (ZCoB) has regularly won accolades and awards – including being named “the coolest small company in America” by Inc. in 2003 – for…
Publication Date: 05/17/2013 Product ID: 1-428-861
Open Book Finance
This case outlines the origins of Open Book Finance, its core elements, and its implementation at Zingerman’s Community of Businesses in Ann Arbor, Michigan.Open Book Finance is a philosophy of…
Publication Date: 07/01/2010 Product ID: 1-429-091