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CityMall: Promoting Patronage Among Locals
CityMall Tetuan is a newly established mall in Zamboanga City. The mall had a promising start but is now seeing a decline in customers coming to the mall, particularly in…
Publication Date: 03/10/2017 Product ID: 1-007-600
$0.00
Dadiangas General Hospital: A Strategic Approach to Scaling Greater Heights
In this strategic planning case, Fernando Viloria, administrator for Dadiangas General Hospital, faces a situation common in family-owned businesses. The patriarch and chairman of the company wants to embark on…
Publication Date: 03/10/2017 Product ID: 1-008-000
$0.00
Dilemma of an Area Manager
Shraddha Repp is a young, successful sales area manager for a fast-moving consumer goods (FMCG) company in India. But she is faced with a problem with one of her leading…
Publication Date: 05/20/2015 Product ID: 1-430-432
$3.95
Harley-Davidson Purchase (A): Role of the Buyer
This is going to be your first Harley-Davidson! You can’t wait! For the past two years, you’ve been riding a beat-up 1981 Honda with a 750-cubic-centimeter engine that you bought…
Publication Date: 04/19/2010 Product ID: 1-429-043
$3.95
Harley-Davidson Purchase (B): Role of the Seller
This is going to be your last Harley-Davidson! You’ve had enough. You’re tired of the oil stain in your garage and the joke about why it’s there: “How do you…
Publication Date: 04/27/2010 Product ID: 1-429-085
$3.95
Job Crafting at Burt’s Bees
Job designs are typically created by managers for employees. But employees are often motivated to make changes to their formal job designs to customize a more desirable experience for themselves…
Publication Date: 11/20/2009 Product ID: 1-428-854
$3.95
Leadership Crisis Challenge: Polaris Cruise Lines
Polaris Cruise Lines, a subsidiary of Constellation Cargo, Inc. — a global freight, travel, and hospitality company generating $25 billion in annual revenue — faces an ecological challenge with financial…
Publication Date: 01/10/2016 Product ID: 1-430-477
$30.00
Making the FAB LAB Fabulous - A Project Scope Management Challenge
In this project management case, Dr. Jinky B. Bornales, Vice­ Chancellor for Research and Extension at the Mindanao State University-Iligan Institute of Technology, has just sealed a deal of partnership…
Publication Date: 03/10/2017 Product ID: 1-008-600
$0.00
Negotiation with BMW Customer Relations Over the Repeated Failure of Run-Flat Tires
This case is based on a negotiation that took place in the fall of 2018 between a BMW customer and BMW Customer Relations over the continued and repeated failure of…
Publication Date: 02/19/2019 Product ID: 1-728-781
$3.95
Note on Countertrade
Barter and other transactions that are executed in whole or in part with other goods and services—collectively known as countertrade—account for 20-30% of international trade which can be hindered by…
Publication Date: 12/10/2018 Product ID: 1-837-516
$3.95
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