IT
Showing 1–16 of 67 results
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24/7 Customer: A Profile of Call Center Operations
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Active Microtechnology Solutions, Inc. Solution Simplified to Override
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Aparajitha: Developing a Thinking Organization
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Bharti Airtel (A)
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Bharti Airtel (B)
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Broadcast Engineering the North
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BTPN B: Banking for the Bottom of the Pyramid in Indonesia
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Business Model Innovation at TutorVista: Personalization and Global Resource Leverage
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Carlo’s Inven-Story
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Cisco SCRM in Action: 2011 Tōhoku Earthquake
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Coke in the Crosshairs (Spanish Translation): Water, India, and the University of Michigan
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Connecting the Rural Poor to the World: Grameen’s Village Phone in Bangladesh
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Customer Service at American Express: A Relationship, Not a Transaction
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Darden Restaurants: Serving Up the Future
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Dell Inc.’s Production System
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Domino’s Pizza Inc
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