Zipcar, Inc.

by: Robert J. Dolan

Publication Date: December 23, 2010
Length: 12 pages
Product ID#: 1-429-159

Core Disciplines: Entrepreneurship & Innovation, Marketing/Sales, Strategy & Management, Sustainability

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Teaching Note

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Description

Though Zipcar’s cost-effective approach to car ownership is known for being a great “best new idea” story, this case asks how CEO Scott Griffin can turn Zipcar from “best” and “new” into “profitable”.

Teaching Objectives

After reading and discussing the material, students should:

  • Describe Zipcar's "Keep It Simple" strategy and why it was successful.
  • Evaluate the pros and cons of Zipcar's pricing strategy.
  • Assess the reasons why Zipcar's business strategy was so complex.