The Empowerment Plan (A): Providing Employment to Homeless Populations in Detroit

by: Rashmi Menon

Publication Date: June 3, 2019
Length: 10 pages
Product ID#: 8-475-299

Core Disciplines: Entrepreneurship & Innovation, Leadership/Organizational Behavior, Social Impact

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Teaching Note

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This case (Case A) is part of a series of four integrated cases about The Empowerment Plan (TEP), a Detroit-based nonprofit that worked to break the cycle of homelessness through training, employment, and job placement. Founded in 2012 by Veronika Scott, TEP recruited employees through homeless shelters and provided them with training, education, and full-time employment manufacturing sleeping bag coats. The specially designed coats were distributed free of charge to the homeless population.

Case A presents basic information about the founding of TEP, how employees were hired and trained, employee roles on the production line, and how employees were promoted, managed and motivated. The case also introduces the concept of the TEP internship/fellowship program and is appropriate for a class session focused on job design and job crafting.


Teaching Objectives

After reading and discussing the material, students should:

  • Understand the characteristics of a job that can influence motivation and performance and be able to diagnose a current or prospective job using the Job Characteristics Model.
  • Recognize distinct features of contemporary “knowledge work” and identify ways to tackle job design challenges for professionals.
  • Appreciate the three main tools of job crafting and how they can serve you in your career.