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Kellogg Company, one of the largest cereal companies in the world, is struggling with inefficient production flows. The popular Raisin Bran and Frosted Flakes cereals are produced on the same…

The president and CEO of Alexander & Thurston has expressed the opinion that there is too much spare-parts inventory in the system. He believes that, through better inventory management, inventory…

This note describes and defines concepts used by operation management professionals to categorize operations processes such as flow rate, Little’s Law, and inventory turns. Using this note, students can obtain…

Spreadsheet programs (e.g., Lotus, Excel, Quattro-Pro) make it very easy to solve linear and non-linear programming (LP and NLP) problems that previously could be solved only by using very specialized…

In some situations, the available resources are adequate to carry out the alternative operating plan selected. In others, however, this is not true. For example, a machine has only a…

EMMICO has just acquired Franz Kuerten and is trying to integrate its Vienna plant operations. The problem is the company is storing too much inventory at the plant and its…

Have you ever stepped into line at the grocery store and wondered how long you would be waiting there? This note answers that question by describing the average wait time…

Ever stepped into line at the grocery store and wondered how long you would be there? This spreadsheet accompanies the “Waiting Lines” Conceptual Note and allows students to practice the…

This case focuses on Dell’s efforts to develop an open-source, scalable, and cost-effective supply chain capable of delivering ocean plastics waste to its production facilities, and potentially to those of…

Grainger is a distributor of MRO (maintenance, repair, and operations) equipment, based in the US. Most revenues were from the US in 2008, but Grainger was positioning itself to expand…