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This case explores the LanServe Corporation, a company that focuses on manufacturing low to mid-range network servers. As a low cost server provider, LanServe is facing a series of decisions…

This case uses the example of a hospital operating room to teach students how to make decisions based on a quantitative operational analysis. Students are asked to consider issues with…

The case describes the frustrating experiences of Alice Reinhart who is hired by Autoprime as a production foreman to help their Ohio manufacturing plant transition to Just-in-Time (JIT) production. More…

Lewis Stone is a small, Midwestern company that manufactures plastic parts. The company has been hit hard by the 2008 recession and must move its headquarters to a region with…

Miguel Haro, director of Control Systems in Casturn’s Transmission Division, had returned to his desk after witnessing an online reverse auction for O-rings. Although supplier training for the event had…

Petro Refinery LLC, a crude oil refinery, faces an issue common in many production and service industries: finding the optimal product mix or input mix. A central difficulty is that…

Boeing originally was scheduled to deliver the Dreamliner to airline customers in mid-2008. However, after five announced delays over two years, the company was forced to postpone the first test…

This case uses the example of a Hospital’s Emergency Department to introduce Little’s formula of I = RT, a fundamental law in operations management. Through a series of questions, the…

What’s better than a Just Baked cupcake? Nothing really, especially when inventory decisions about the cupcakes are also so good that customers are satisfied, stores are profitable, and the company…

This year, television service provider Oz TV’s financial figures are troubling, despite steady demand. Is operational performance hurting financial performance? Oz customers rent a set-top box when they buy their…