Author Details

Wallace Hopp

C.K. Prahalad Distinguished University Professor of Business and Engineering; Associate Dean for Part-Time MBA; Professor of Technology & Operations; University of Michigan's Ross School of Business

Wallace J. Hopp’s research focuses on the design, control and management of operations systems, with emphasis on manufacturing and supply chain systems, innovation processes, and health care systems. He has won a number of awards, including the 1990 Scaife Award (with Mark Spearman, for the paper with the “greatest potential for assisting an advance of manufacturing practice”), the 1998 IIE Joint Publishers Book-of-the-Year Award (for the book Factory Physics), the 2005 IIE Technical Innovation Award, and 2006 SME Education Award, and the 2011 Ross School of Business Senior Research Award. Hopp is a Fellow of IIE, INFORMS, SME, MSOM and POMS, and is an elected member of the National Academy of Engineering. He served as President of the Production and Operations Management Society (POMS) and Editor-in-Chief of the journal Management Science, and is currently a Senior Editor of Production and Operations Management. He is an active industry consultant, whose clients have included Abbott Laboratories, Bell & Howell, Black & Decker, Boeing, Case, Dell, Ford, Eli Lilly, Eaton, Emerson Electric, General Electric, General Motors, John Deere, IBM, Intel, Motorola, Owens Corning, Schlumberger, S&C Electric, Texas Instruments, Whirlpool, Zenith, and others.

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Wallace Hopp has 4 products available, viewing 1-4.

Topco Pharmaservices, Inc.: Quality Improvement in the Clinical Supply Outsourcing Process
This case asks students to consider questions about where and how to implement Statistical Process Control (SPC) within the fictional Topco Pharmaservices company. Topco’s documentation process for outsourcing clinical drug…
Publication Date: 02/19/2020 Product ID: 1-528-696
$3.95
Middletown General Hospital: Emergency Department Observation Unit Analysis
This case uses the example of a Hospital’s Emergency Department to introduce Little’s formula of I = RT, a fundamental law in operations management. Through a series of questions, the…
Publication Date: 09/16/2013 Product ID: 1-429-133
$3.95
REI Rentals
Kirk Myers, REI’s manager of corporate social responsibility (CSR), has been tasked with finding a way to optimize the organization’s rental program while minimizing its environmental impacts. After looking at…
Publication Date: 01/01/2013 Product ID: 1-429-292
$3.95
Alexander & Thurston Inventory Management
The president and CEO of Alexander & Thurston has expressed the opinion that there is too much spare-parts inventory in the system. He believes that, through better inventory management, inventory…
Publication Date: 11/16/2012 Product ID: 1-429-293
$3.95