Where Have All The Patients Gone?

by: Carl Abelardo T. Antonio

Publication Date: December 4, 2015
Length: 7 pages
Product ID#: 1-003-200

Core Disciplines: No core disciplines for this product

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Teaching Note

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Dr. Roland Garcia has just been assigned to the Area 5 Health Center in San Antonio, a highly-urbanized city located in the capital region of the Philippines. Three months into the job he comes across a disturbing finding — the public health facility is falling far below its target number for patients seen. The low service rate could be affecting the health of the local population and ultimately could impact the employment of Garcia and his staffers. Students are asked to assess the situation and communicate a plan to address the issue in oral and written responses.

Teaching Objectives

After reading and discussing the material, students should:

  • Critically appraise management-related issues.
  • Propose a feasible plan to address the identified issues.
  • Communicate the plan effectively in oral and written forms.