Stepping I.T. Up for Cruz-Caymo, Partners, and Associates

by: Ellenita R. Red

Publication Date: March 10, 2017
Length: 8 pages
Product ID#: 1-009-200

Core Disciplines: Communications, Information - Technology & Management, Leadership/Organizational Behavior

Available Documents

Click on any button below to view the available document.

Don't see the document you need? Don't See the Document You Need?
Make sure you are registered and/or logged in to our site to view product documents. Once registered & approved, faculty, staff, & course aggregators will have access to full inspection copies and teaching notes for any of our materials.


Need to make copies?

If you need to make copies, you MUST purchase the corresponding number of permissions, and you must own a single copy of the product.

Electronic Downloads are available immediately after purchase. "Quantity" reflects the number of copies you intend to use. Unauthorized distribution of these files is prohibited pursuant to term of use of this website.

Teaching Note

This product has a teaching note available. Available only to Registered Educators. Please login to view it.


Maria Cristina Cruz-Caymo, managing partner of accounting firm Cruz-Caymo, Partners & Associates, has just opened a second branch of her firm. The branch signals the successful growth of her firm but also brings a new challenge: coordinating the workload and communication across the two locations. The case describes the firm’s business processes, culture and politics, as well as its current technology and skill levels of employees. Students follow Cruz-Caymo as she assesses the needs and capabilities of her firm to select an appropriate IT solution to help her employees be more productive, communicate internally/externally, and collect information for more effective decision making.

Teaching Objectives

After reading and discussing the material, students should:

  • Analyze the structure, culture, politics, functions, and processes of an organization.
  • Appraise the current information technology infrastructure of an organization and the way it supports human interactions.
  • Choose an appropriate IT solution based on the analysis of the organization.