Resilience, while often used to describe individuals who have overcome hardship, has increasingly been used to refer to organizations as well. This note is on the emerging concept of organizational resilience. It outlines the two leading views of organizations, the history of resilience, enabling factors to build resilient organizations, and the benefits of harnessing resilience.
Note on Organizational Resilience: Harnessing Potential in the Face of Adversity
Core Disciplines: Leadership/Organizational Behavior
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After reading and discussing the material, students should:
- describe appropriate business terms and principles approriate to this case,
- apply critical concepts from earlier learning to define a solution to the case,
- successfully articulate data and information in support of the solution proposed,
- critically analyze and discuss other responses and solutions to the case,
- draw lessons from the case analysis,
- generalize the learnings of this case to other business challenges and decisions in organizations other than the one analyzed in this case study,
- demonstrate leadership and scholarship in analysis.