Intel: Undermining the Conflict Mineral Industry

by: Andrew Hoffman

Publication Date: February 27, 2015
Length: 20 pages
Product ID#: 1-429-411

Core Disciplines: Ethics, Operations Management/Supply Chain, Social Impact, Strategy & Management, Sustainability

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Teaching Note

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Intel Corporation is a leading manufacturer of components found in nearly all electronics.Intel became aware that its supply chain for tantalum, tin, tungsten, and gold was fueling one of the deadliest conflicts since World War II. To remedy this, the company broke ground to develop a transparent and conflict-free mineral supply chain, but questioned if its efforts would be followed industry-wide. This case offers students the opportunity to evaluate the impact of a business’s involvement in societal affairs to develop strategies for multiple-stakeholder engagements and in-depth analysis into supply chain management.

Teaching Objectives

After reading and discussing the material, students should:

  • Identify how multiple stakeholders cooperate to resolve problems of shared concern.
  • Articulate the degree to which corporations hold responsibility for the impacts of their operations.
  • Evaluate a supply chain to determine policies that increase a sustainable and transparent supply chain.
  • Describe the intersection of human rights, societal issues, and business operations to create competitive advantages.