Empty Bubbles: The Case of the Missing Tablets

by: Jocelyn S. Bautista-Palacpac

Publication Date: December 4, 2015
Length: 7 pages
Product ID#: 1-002-100

Core Disciplines: No core disciplines for this product

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Teaching Note

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Leticia Rodriguez is the new vice president of quality assurance for a nutritional supplement company and she has just been handed a complaint. A customer purchased a blister pack and three of the 20 blisters on the pack were empty. A total recall may or may not be warranted. Rodriguez will have to assess the company’s compliance with good manufacturing practice and determine a course of action for the company to take. The company’s reputation and license to operate are at stake.

Teaching Objectives

After reading and discussing the material, students should:

  • Identify the practices that contribute/do not contribute to GMP compliance by a nutritional supplement company.
  • Formulate recommendations to institutionalize compliance to GMP.
  • Appraise the importance of GMP in the management of a nutritional supplement company.