This case explores the capacity management challenges facing the Surgical Intensive Care Unit at St. Mary’s Hospital. Recent increases in the number of patients have led to a demand for beds that exceeds the supply, especially at certain times of the week. This has resulted in a number of problems, including increasing costs for the hospital.
Capacity Management at the Surgical Intensive Care Unit at St. Mary’s Hospital
by: Izak Duenyas
Core Disciplines: Operations Management/Supply Chain
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- Draw lessons from the case analysis,
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