Asia

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24/7 Customer: A Profile of Call Center Operations
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Connecting the Rural Poor to the World: Grameen’s Village Phone in Bangladesh
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Credit Cards for the Poor: HSBC in Sri Lanka
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EMRI Technology and Process Innovation in Emergency Care Delivery
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Naandi Foundation—Slide Deck: Bringing Safe Water to India’s Villages and Communities
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Naandi Foundation: Bringing Safe Water to India’s Villages and Communities
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