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Highland Hospital Operating Room Scheduling
This case uses the example of a hospital operating room to teach students how to make decisions based on a quantitative operational analysis. Students are asked to consider issues with…
Publication Date: 12/03/2010 Product ID: 1-429-132
How Much and From Whom? An Exercise in Seed-Stage Financing
The founders of start-up biotech company Chiral Intermediates have an important decision to make. How much money to raise? When? And from what kinds of funding sources? This exercise walks…
Publication Date: 03/29/2011 Product ID: 1-429-165
Interactive Negotiation Exercise: Dispute with BMW Over the Repeated Failure of Run-Flat Tires
This exercise is based on an actual negotiation that took place in the fall of 2018 between a BMW customer and BMW Customer Relations over the continued and repeated failure…
Publication Date: 02/19/2019 Product ID: 1-728-781
Just Baked Inventory Management
What’s better than a Just Baked cupcake? Nothing really, especially when inventory decisions about the cupcakes are also so good that customers are satisfied, stores are profitable, and the company…
Publication Date: 01/25/2013 Product ID: 1-429-318
Katja’s Danish Bread: Making Some Dough - An Exercise in Price, Demand, Cost, and Capacity
Through this set of six exercises authored by Aradhna Krishna, students gain a deep understanding of the strong connection between price, demand, variable cost, and capacity.  Each successive exercise builds…
Publication Date: 06/01/2017 Product ID: 3-638-005
Kellogg’s Cereal Production Process
Kellogg Company, one of the largest cereal companies in the world, is struggling with inefficient production flows. The popular Raisin Bran and Frosted Flakes cereals are produced on the same…
Publication Date: 06/02/2011 Product ID: 1-429-164
LanServe Corporation (A)
This case explores the LanServe Corporation, a company that focuses on manufacturing low to mid-range network servers. As a low cost server provider, LanServe is facing a series of decisions…
Publication Date: 12/17/2010 Product ID: 1-429-127
Middletown General Hospital: Emergency Department Observation Unit Analysis
This case uses the example of a Hospital’s Emergency Department to introduce Little’s formula of I = RT, a fundamental law in operations management. Through a series of questions, the…
Publication Date: 09/16/2013 Product ID: 1-429-133
Petro Refinery: Product Mix Optimization
Petro Refinery LLC, a crude oil refinery, faces an issue common in many production and service industries: finding the optimal product mix or input mix. A central difficulty is that…
Publication Date: 04/07/2010 Product ID: 1-428-999
Pink Tax: Price Discrimination and Product Versioning Exercises
Authored by Aradhna Krishna, these exercises can be used in courses covering pricing strategy, segmentation, and price discrimination.  They can also be used to complement the WDI Publishing Case “Pink…
Publication Date: 11/29/2018 Product ID: 1-430-498
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